Cost of Service Seminar - Oklahoma City
Electric cooperative members are more sophisticated than ever. They
are informed, maintain high expectations and desire excellent service.
Electric cooperatives are also more sophisticated than ever and
require more advanced management, financial and communications skills
from employees than ever before.
You expect your staff to not only meet the expectations of your
members, but to exceed them - while differentiating your cooperative
from other utilities. Give them the tools and training to set your
cooperative apart!
What
you will learn:
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Do we need a rate increase? How are revenue
requirements determined? Will the cooperative’s financial
objectives be met?
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How much should each rate class contribute to the cooperative’s
revenue requirement? Will we still be competitive?
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How do we properly allocate costs to each class? How does
this impact the competitiveness of rates?
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What is the best method for determining demand, energy and
customer charges? How do we balance cost of service and customer
impact?
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What is each customer’s contribution to their class’
revenue requirements?
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How do we accurately reflect purchased power costs?
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Why you
should attend:
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Be better prepared to discuss rates with individual members
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Better understand and use your existing Cost of Service
Study
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Understand how rates are derived as a key element of cooperative
management
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Course
outline:
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Cost of Service and Rates Overview — It Is More Important
Than Ever
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System, Class and Customer Revenue Requirements
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Cost of Service and Allocation Factors
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Rate Design and Class Subsidy
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Line Extension Policy and Impact
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Who
should attend:
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General Managers, Office Managers,
Engineers, Accountants, Marketing & Member Services and
Key Account Managers
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